The Northern Electricity Distribution Company (NEDCO) has announced plans to embark on phase 3 of its general revenue mobilization exercise across its operational areas effective October 2, 2023.
The upcoming exercise will cover all categories of customers in arrears, including State-Owned Enterprises (SOEs), Ministries, Departments and Agencies (MDAs) as well as Metropolitan, Municipal and District Assemblies (MMDAS).
The Manager of Corporate Communication at NEDCO, Mr. Maxwell K. Kotoka, said in a statement on Tuesday, September 19, that special security arrangements will be put in place to arrest and prosecute anyone who interferes with the exercise.
He added that any persons identified to be engaged in illegal connections or reconnections will equally be dealt with in accordance with the law.
Customers in arrears are therefore entreated to pay their bills immediately to avoid disconnection, embarrassment and payment of reconnection fees.
In addition, customers who signed payment agreements with the company under Phase-1 of the exercise (including those who did before or after then) are also implored to ensure that all installments that have fallen due are settled by October 2, 2023.
“We wish to further notify the General Public that, recalcitrant customers who have refused to redeem their indebtedness to the Company after they have been served with Demand Notices will be arraigned before Court of Law” Mr. Kotoka stressed.
The Corporate Communication Manager further called on the public to cooperate for the exercise to be successful, bearing in mind that the company can only serve them well when they pay their bills.
Meanwhile, THE CUSTODIAN is learning that the Head Office and Area Offices of NEDCO would be temporarily closed to allow for the full engagement of all staff members including top management during the period.
However, the customer service centres, zonal offices and third-party vendors will remain open to address customer issues including reconnections and faults.
